Shipping rates & policies
1.WHEN WILL MY ORDER SHIP?
We offer free worldwide shipping via USPS/FEDEX/UPS/DHL, of course it requires your order price to meet $60! Please note that we require 10 to 15 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 21 business days. Please consider any holidays that might impact delivery times.
2. SHIPPING TIME
· Free shipping(7-15 Business Days)
· Standard shipping(7-15 Business Days) $30
- All Other Countries:
· Free shipping(10-20 Business Days)
· Standard shipping(10-20 Business Days) $30
- UK and Europe:
· Free shipping(7-15Business Days)
· Standard shipping(7-15Business Days) $30
We are not liable for any losses incurred during any Natural disasters (inclusive of, but not limited to Floods, Fires, Tornados), Terrorist attacks or Threats of Terrorism, Customs service strikes/ Postal Service Strikes, Civil Conflict, Riots, Invasions or Occupancy, Extreme Weather Conditions, or Failure of telecommunication Networks.
Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam, and Alaska cannot be delivered via express.
3. SHIPPING FEE
We currently offer free shipping to orders over $60. For orders within pound 60, we will charge pound 30 for shipping.
Clients need to cover the resend shipping cost if parcels returned by insufficient/wrong address and contact information.
4. DO YOU SHIP TO APO/FPO/DPO ADDRESS?
Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 25 business days. Clients may need to go to the local courier to pick up parcels for APO/FPO/DPO address orders.
5. WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?
ALL INTERNATIONAL ORDERS:
pandora store cannot control any customs or import duties applied to your package by your local customs. Any outstanding customs charges or import duties must be paid by the customer and we cannot be held responsible for these charges. Customs charges or import duties are not included in the price of your items ordered. pandora store cannot tell you what the cost will be as customs policies and charges can vary from country to country.
If you refuse to accept delivery of the items you have purchased, the couriers may return the items back to pandora store. In the event that this happens, you will be refunded for your order once it is received back to our facility, excluding the cost you paid for shipping as this aspect of your order was fulfilled.
For Pre-Ordered Or Back-Ordered Items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Will My Items Be Sentin One Package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.